Use of Online Information
The information we obtain about you
and your activities while on our website will not be available to third
parties in any way. Our secure server gives you the additional
satisfaction of knowing that no unintended third parties will be able to
view your activities while on our website.
Use of
E-mail
Information sent via e-mail over the public Internet can be
viewed by unintended third parties. We suggest that you Do Not send
e-mails that contain any personal or sensitive information that you
don’t want seen by third parties.
Order
We request information from the user on our order form. Here a
user must provide contact information (like name and shipping address)
and financial information (like credit card number, expiration date).
This information is used for billing purposes and to fill customer's
orders. If we have trouble processing an order, this contact information
is used to get in touch with the user.
Mail Orders
All mail orders have to be submitted with a confirmation
number. Once a mail order is submitted and you receive the
confirmation number, it is only good for 7 days. After those 7
days, we cannot guarantee the price at which you bought the item.
We have the right to turn away orders and special pricing after those 7
days have expired.
Order Processing
It takes approximately 24 - 48
hours to process an order that is placed Monday thru Thursday. Orders
placed on Friday thru Sunday will take 48 - 72 hours.
Shipping and Insurance To
All shipping send to a P.O. Box, APO, FPO and any military base most pay
$1.95 up to $50.00 and $2.20 for $51.00 an up for insurance and delivery confirmation.
Insurance is at buyers option and recommended. Seller will NOT be
held responsible for parcels lost or damaged during shipping.
For Shipping quotes to Alaska, Hawaii and Puerto Rico, please
contact us at Info@TheFinerLife.com
Shipping
Our preferred means of shipping is FedEx.
FedEx does not count the day of pick up or weekends as a shipping
day. Counting begins the day after the pick-up. FedEx Ground 4 to 7
business days some orders may take up to 10 days for delivery. If there is a
problem or dissatisfaction with the order, and a customer returns the
product, the purchase amount of the product will be refunded to the
customer under our 30-day money back guarantee. There will be no
questions asked. However, the shipping charges for the shipment of
the product will not be refunded.
Prompt Delivery Rules
Enforced
by the FTC, the Mail or Telephone Order Rule applies to orders placed
by phone, fax or the Internet.
Satisfaction
Guaranteed
All items purchased are guaranteed to be free of defects. Should you
receive an item that is defective or not to your satisfaction, we will
gladly accept the return. Please return the item in original packaging
and condition within 30 days. We cannot accept returns of items that
have been used. Please inspect item before using to ensure that it is
free of defects. We are not able to refund initial shipping charges or
return shipping charges incurred by you unless item is defective or
return is a result of an error on our part.
Damaged Items
Please notify us immediately upon receipt of the order. Please do not
handle damaged item. Please keep damaged contents in original shipping
box as we may have you return the item to us. We will either send a
replacement to you at no charge or issue a full refund.
Returning an item
Before returning an item please notify us of the return at info@thefinerlife.com
No item will be refunded with out notification number.
All duties, taxes and licenses incurred while shopping at TheFinerLife.com
are the sole responsibility of the customer. TheFinerLife.com cannot be
held responsible (nor vouch) for any orders with pending taxes, duties
or licenses.
Cigar smoking is not a safe alternative to cigarettes. Cigar smoking can
cause lung cancer and heart disease. Cigar smoking can cause cancers of
the mouth and throat, even if you do not inhale. Cigar smoking increases
the risk of infertility, stillbirth and low birth weight. Cigars contain
and produce chemicals known to The State of California to cause cancer,
birth defects and other reproductive harm.
Sale of Tobacco
Prohibited
No sale of tobacco to residents of California and New
York.
To purchase Tobacco from this wed site age
verification is requirements. After using this site shipping card, you
most call 254-624-6311, provided the credit card used shipping address
and drivers licenses. No tobacco
"CIGARS" will be ship with out verification!
TheFinerLife.com will not sell tobacco or tobacco related products to
anyone under the age of 18, nor will it sell cigarettes.
TheFinerLife.com cannot be held responsible for minors purchasing
tobacco or tobacco related products with a guardian credit card. By
using the Site, you agree that you are at least 18 years of age.
Surveys &
Contests
From time-to-time our site requests information from users via
surveys or contests. Participation in these surveys or contests is
completely voluntary and the user therefore has a choice whether or not
to disclose this information. Information requested may include contact
information (such as name and shipping address), and demographic
information (such as zip code, age level). Contact information will be
used to notify the winners and award prizes. Survey information will be
used for purposes of monitoring or improving the use and satisfaction of
this site.
Notification
of Changes
If we decide to change our privacy policy, we will post those
changes on our Homepage so our users are always aware of what
information we collect, how we use it, and under circumstances, if any,
we disclose it. If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it was
collected, we will notify users by way of an email. Users will have a
choice as to whether or not we use their information in this different
manner. We will use information in accordance with the privacy policy
under which the information was collected.
What's expected of
the Experts at The Finer Life
1) You must have an
above-average knowledge of the subject (but you need not know
everything!).
2) You need to be polite to all questioners.
3) You need to respond to questions within 2-3 days, except when you go
on vacation and you have notified us as such (we can take you
offline during that time).
*We do hold the right to terminate any of our experts that do not adhere
to our policies. This means that the experts must adhere to
professional ethics guide lined by The Finer Life such as using courtesy
with all customers, responding in a timely manner, and answering the
questions to the best of their ability. If an expert is terminated after
their probation period of a year, we also hold the right to withhold the
$25 credit.
Cigar Discussion Group
The Cigar Discussion Group is provided as an opportunity for our users to
discuss cigars and related topics.
The basic rule for using the Cigar Discussion Group is that you use good
judgment and common sense in keeping your comments and messages
reasonable. Some examples of unreasonable messages may include the use of
profanity, advertising or commercial purposes, competing web sites, or
disparaging an individual, a race or religion, a company, or website. In
the event that certain Forum postings are questionable, the posting will
be taken down, and offenders may have their privileges removed. This
message area is monitored by our staff, who reserve the right to remove,
edit or close a post or thread at any time. However, it is impossible to
review every message, and while we will make every effort to remove
objectionable material right away, by using the forum you acknowledge that
all posts are the express opinions of the authors only. Therefore, in no
way will TheFinerLife.com or its administrators or staff be held liable
for any post. The IP address of all posts is recorded to assist in
enforcing these terms and conditions.
By entering you agree to be bound by these conditions.
Use of
Links
Our web site may provide, or third parties may provide, links to other
World Wide Web sites or resources. Because TheFinerLife.com! has no
control over such sites and resources, you acknowledge and agree that
TheFinerLife.com! is not responsible for the availability of such external
sites or resources, and does not endorse and is not responsible or liable
for any Content, advertising, products, or other materials on or available
from such sites or resources. You further acknowledge and agree that
TheFinerLife.com! shall not be responsible or liable, directly or
indirectly, for any damage or loss caused or alleged to be caused by or in
connection with use of or reliance on any such Content, goods or services
available on or through any such site or resource.
Security
This website takes every precaution to protect our users'
information. When users submit sensitive information via the website,
your information is protected both online and off-line. Every purchase
at The Finer Life.com online store is safe and secure. We use SSL
technology to transmit your credit card information over the Internet.
When you place an order you will be in secure mode. When you enter your
credit card information, it will be encrypted so that it cannot be read
as it travels over the Internet.
If you
have any questions about this privacy statement, the practices of this
site, or your dealings with this Web site, you can contact info@thefinerlife.com
Your
shopping with The Finer Life.com has been made safe and secure by PayPal.com
secure servers. We guarantee the security of your transactions.
Customer information collected by The Finer Life.com is used to help us
understand your interests so that we can serve you better in the future.
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Phone
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